Privacy Policy

Introduction

Rock Your Body ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Health and fitness information relevant to our services
• Payment information (processed securely through third-party providers)
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our movement education and structural integration services
• To schedule and manage appointments
• To process payments and billing
• To communicate with you about our services
• To send you important updates and information
• To analyze website usage and improve user experience
• To create better website content based on actual visitor needs
• To comply with legal obligations

SMS and Text Messaging

When you provide your phone number and opt in to receive text messages, we collect and use your mobile phone number to send you appointment-related SMS messages, including booking confirmations, appointment reminders, reschedule notifications, and session follow-ups.

We do not sell, share, or use your phone number or SMS consent for marketing purposes or with third parties for their promotional use. Your phone number and messaging data are shared only with our SMS service provider (Twilio) for the sole purpose of delivering appointment-related messages.

Message frequency varies based on your appointment activity, typically 2 to 10 messages per month. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or email rock@rockurbody.com. For full details on our SMS program, see the SMS and Text Messaging Terms section of our Terms and Conditions.

Consent to receive SMS messages is not a condition of purchasing any services from Rock Your Body.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With your explicit consent
• With service providers who assist us in operating our business (under strict confidentiality agreements)
• To comply with legal requirements or court orders
• To protect our rights, property, or safety, or that of our clients
• In connection with a business transfer or acquisition

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You have the right to know what personal information we collect, use, and disclose.
• Right to Delete: You have the right to request deletion of your personal information.
• Right to Correct: You have the right to correct inaccurate personal information.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at rock@rockurbody.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: